MSP Success Podcast
The MSP Success Podcast is the PREMIER podcast dedicated to helping the CEOs and owners of managed IT services businesses build strong, profitable, growth-oriented businesses. Visit www.mspsuccess.com for more!
Episodes
104 episodes
From Physician Basements to PE Backing: How Nick Recker Scaled His MSP with End-Market Expertise
In this episode, we sit down with Nick Recker, founder and CEO of Blue Alliance, an $80 million MSP investment group with operations in over 45 states. After starting his first MSP, Path Forward IT, in 2002 serving physician entrepreneurs, Reck...
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42:01
My First Million Podcast Ep 18 | How Nathan Whittacre Grew Stimulus Technologies To $1 Million And Beyond
If you think your first salesperson will “handle it” while you retreat to the server room, think again. Nathan Whittacre, Founder & CEO of Stimulus Technologies, breaks down how he went from a garage PC shop to a $12M, 70-person, six-locati...
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51:05
News Roundup Episode 19: Kaseya’s AI Workforce, CyberFOX DNS Filtering & RSA Threat Data
AI is stepping out of fiction and into reality — and MSPs are right in the middle of it.This week’s episode dives into the biggest stories reshaping the channel, from automation and agentic AI to next-gen cybersecurity tools:...
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5:34
Scaling to $140M: Bruce Gibbs’ Blueprint for MSP Growth
In this episode of the Titans of Scale Podcast, Robin Robins sits down with Bruce Gibbs, Founder & President of GFI Digital, to unpack how he grew his company from just four employees and $1M in revenue to over 410 employees, $140M+ total r...
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43:31
News Roundup Episode 18: Awareness Training, AI Threats, and Big MSP Moves
This week’s roundup is packed with cybersecurity news and industry moves every MSP needs to know. We cover:ESET’s free immersive cybersecurity awareness trainingSophos launching new advisory and penetration testing services...
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5:49
News Roundup Episode 17: SASE, Marketplace Shake-Ups, and AI Readiness for MSPs
WatchGuard debuts FireCloud Total Access, Microsoft overhauls its Marketplace, and TeamViewer launches a global MSP partner program. We also cover NetBrain’s ACE+ program, JumpCloud’s new asset management tool, and survey results showing MSPs a...
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4:41
Inside Netrio’s Playbook: How Mark Clayman Is Building a National MSP Powerhouse
Robin Robins sits down with Mark Clayman to talk M&A, scaling MSPs, and building through channel partnerships. Mark shares how Netrio is uniting three MSPs under one brand, why the market isn’t as saturated as people think, and how AI is re...
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43:27
News Roundup Episode 16: New Security Tools, Partner Programs, and Surging SMB Cyberattacks
This week’s channel roundup highlights the tools, programs, and threats shaping the MSP landscape. N-able introduces anomaly detection to strengthen backup security, Syncro expands into Microsoft 365 and Entra ID protection, and Proofpoint laun...
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5:24
News Roundup Episode 15: Free RMM, Passwordless Authentication, and AI Standards
This week’s episode covers major channel updates, including a free RMM launch for MSPs, advances in passwordless security, new AI interoperability standards, fresh ransomware research in schools, and more stories shaping the MSP and IT ecosyste...
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4:19
From College Dropout to MSP Powerhouse: Peter Melby’s Trials, Triumphs, and Lessons in Leadership
From college dropout to CEO of a $375M MSP platform with 1,200+ employees. Peter Melby, CEO of New Charter Technologies, shares raw, battle-tested lessons on pricing, hiring, and fixing culture at scale—plus why “core values” fail withou...
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1:16:39
How Doug Childress Created a New Platform Model Out of an Industry Gap
What if you could earn 40% margins without building a NOC, SOC, or hiring staff? Doug Childress, CEO of TTGI & Clarity MSP, breaks down his partner-first model and AI tools powering the next wave of MSP growth.
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1:02:24
News Roundup Episode 14: AI-Powered Social Engineering, Veeam Launch, Blackpoint Partnership
This week’s channel news roundup covers the biggest product launches, partnerships, M&A, and leadership moves shaping the MSP landscape. From Veeam’s first-ever software appliance and Addigy’s SentinelOne-powered security suite, to Sophos’ ...
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4:08
News Roundup Episode 13: Compliance for Free, Zero Trust Firewalls & $74M in AI | 8.18.25
Thirty years after AOL dial-up defined connection, today’s channel is grappling with a new kind of “always on”—AI that thinks, learns, and acts. In this week’s roundup, we cover:ScalePad’s free compliance platform for MSPsS...
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5:15
News Roundup Episode 12: Risk, Ransomware & Retiring a Major Event | 8.11.25
This week, GPT-5 hit the scene with advanced “vibe-coding” skills—just tell it what you want to build, and it writes the code, makes architecture decisions, and delivers the app. Impressive? Sure. But while AI grabs all the headlines, plenty of...
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4:53
My First Million: Navigating Bad-Fit Clients, Fine-Tuning Your Marketing, And Scaling Your MSP
Greg Brainerd, founder of Braintek, discusses the pivotal change that nearly doubled his revenue, the mindset shift that helped him hire his first technician, and how peer groups accelerated his growth. He also offers insights on sales, buildin...
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40:06
News Roundup Episode 11: MSP Mergers, Social Engineering Mayhem & AI Sales Tools to Watch | 8.4.25
In this episode of the News Roundup, we cover key updates MSPs need to know this week:Liongard releases HunterX for external threat scanningKnowBe4 integrates with Microsoft Edge for in-browser security coachingCyb...
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4:03
News Roundup Episode 10: AI-Powered Tools, New Partner Programs, and Cybersecurity Shakeups | 7.28.25
In this episode, we’re rounding up everything you might have missed this week, from AI-infused automation tools and new security capabilities to fresh partner programs, major acquisitions, and key executive moves. You'll hear about Kaseya’s AI-...
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3:54
My First Million: Practical Ways Small MSPs Can Start Scaling Today
Angie Wittke, CRO of Blue Net Inc., shares how she helped rebuild the company from the ground up, revamping the culture, formalizing the sales process, and driving 20% growth even during a soft economy. She explains how documenting processes, r...
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40:24
News Roundup Episode 9: Ransomware, AI, and Rising Client Demands | 7.21.25
This week’s Roundup takes MSPs on a strategic ride through the latest in cybersecurity, AI-driven tools, and industry-shaping research. From new ransomware threats (hello, Crux) to smarter compliance automation, AI-enhanced networking platforms...
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3:58
News Roundup Episode 8 | New AI Threats, Bold Tech Launches, and Industry Power Moves | 7.14.25
This week’s roundup dives into the wave of change sweeping the MSP landscape. From cutting-edge AI integrations and smarter identity protection to aggressive new malware tactics and leadership shakeups, MSPs are facing a critical moment to leve...
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4:43
My First Million: The Mindset You Need To Surpass $1 Million & Build A Scalable MSP
Will Snyder didn’t start WTC Managed IT Services with a big budget or flashy marketing. Instead, he grew it the hard way—referrals, niche focus, and world-class service.In this conversation with host Robb Patterson, Will shares how he sc...
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59:04
News Roundup Episode 7: Open Source, App Automation, and M&A Momentum | 7.7.2025
In this episode, we cover the launch of OpenMSP, a new open-source tools and community platform from stealth startup Flamingo that lets MSPs calculate potential profit gains by replacing commercial vendors with open-source alternatives. Helpt u...
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3:28
News Roundup Episode 6: Evolution, Exposure, and the Rise of Identity Threats | 6.30.2025
This episode covers new product launches and updates across the cybersecurity and MSP space. Barracuda released a Managed Vulnerability Security service. Syncro launched Universal Billing for third-party licenses. Guardz rolled out an identity ...
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6:08
My First Million: Work-Life Balance When Building A Million-Dollar MSP
Lisa Niekamp-Urwin, President of Tomorrow’s Technology Today, shares how she grew a successful MSP after an unexpected career setback inspired her to take control of her future. Lisa reflects on the challenges of securing new clients, managing ...
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37:40
News Roundup Episode 5: Smarter Stacks, Strategic Plays, and the AI Security Surge | 6.23.25
This week's roundup dives into the tech, partnerships, and strategic moves shaping the MSP landscape right now. We cover AvePoint’s latest platform upgrades designed to give MSPs tighter security and smarter license and storage optimization, an...
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4:49